Overview

Michelle Davids Consulting respects the privacy of its customers and is committed to protecting the privacy and security of all personal data and information that we process in order to provide training courses, exams. This Privacy policy provides a summary of our practices with regard to all of the personal data and information we collect, use and distribute in connection with training and exam services we offer to our clients. 

Preamble

The purpose of information gathering is specifically and explicitly related to the services being offered by Michelle Davids Consulting.

Michelle Davids Consulting collects and stores personal information for legitimate purposes only. “Legitimate purposes” refers to the use of information only for business communication, course registration, exam registration, exam results communication and payments.

Personal Information

Personal Information specifically identifies an individual, and can used to locate or contact such an individual, it includes, but is not limited to:

• Personal contact details (name, physical address, work address, email address, telephone number(s)
• ID/Passport number, exam details (what, when, where), exam scores, exam re-sits
• Residence and country citizenship
• Language

Data Collection

• Personal data and information is solicited and collected from a potential candidate that is reasonably required to register a candidate for a training course and/or examination, e.g. verification of eligibility to take a foundation exam, to proceed to an intermediate exam and communication of exam results.
• To protect the integrity of the exam, personal data and information is stored and collected for every approved invigilator, who administers the exam, to ensure the integrity and security of the exam process.
• Michelle Davids Consulting ensures that the “data subject” is always informed as to whether information provision is voluntary or mandatory. 
• Where data information is received about a “data subject” via a third party, this information will be reconciled with the data and information supplied by the actual “data subject”.
• Michelle Davids Consulting will ensure that data is always accurate, up-to-date and not misleading.
• Michelle Davids Consulting will ensure that exam results are disseminated only to the “data subject” concerned, and only to a third party where explicit consent has been by the “data subject”.
• Cross border data and information transfer out of South Africa or back into South Africa will depend on the laws of the country to whom the data is transferred or from where the data is returned. Michelle Davids Consulting will abide by these laws.
• An electronic record of personal information will be retained indefinitely for as long as a “data subject” may request access to it, this pertains specifically to course attendance and examination results.
• Michelle Davids Consulting will disclose personal data and information to its accreditation body, the APM Group and its data processors, as is needed, to provide examination services. 

Data Subject Rights

• Michelle Davids Consulting will ensure that the “data subject” always has the right to 
  • a record of the information concerned
  • correction of the information concerned
  • withdrawal of consent to processing and keeping the information concerned
  • lodge a complaint with regard to the information concerned.

Data and Information Security

• Michelle Davids Consulting will at all times maintain reasonable and appropriate security controls to protect the personal data and information collected from all its clients.
• Client data and information captured by Michelle Davids Consulting is at all times password protected.
• Secure backups ensure that all sensitive data is securely stored and protected.
• All information is securely disposed of using a shredding process.